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If You Bought This Year's Most Popular Gift, You Need to Get a Refund

"We should have paid more attention" when creating it, the company said in a statement.

young woman opening cardboard box and looking upset with plants behind her
Shutterstock/AnemStyle

One of the most popular gifts of 2020 has turned out to have serious problems, leaving many people who purchased it incensed. In fact, the company behind the popular holiday gift has gone so far as to issue a refund to any who’s disappointed with their purchase. Read on to find out if the gift you were planning on giving can still be refunded. And if you want to ensure your presents get there on time, If You Don't Ship Your Gifts by This Date, They Won't Arrive by Christmas.


On Dec. 14, CD Projekt Red, the company behind highly-anticipated video game Cyberpunk 2077, issued a statement apologizing for the long list of problems many users have identified in the game, which was just released on Dec. 10.

“First of all, we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One,” the statement read.

The developers of Cyberpunk 2077, which boasts Keanu Reeves as one of its voice actors, added that they “will fix bugs and crashes, and improve the overall experience,” noting that updates to the game have already been released and another round of updates will be rolled out within a week. The statement explained that there will be two subsequent fixes to the game in January and February. “They won’t make the game on last-gen [consoles] look like it’s running on a high-spec PC or next-gen console, but it will be closer to that experience than it is now,” the company explained. PC users will be “getting regular updates and fixes improving the game” as well, the company stated.

However, for those who are ultimately too disappointed to enjoy the game going forward, CD Projekt Red offered to refund customer purchases. Those who purchased the copy digitally should refund it directly through their Xbox or Playstation, those who bought it in a store should return it to the retailer from which it was purchased, and those who are unable to do either should contact the company at helpmerefund@cdprojektred.com, with the offer remaining valid through Dec. 21, 2020. Cyberpunk 2077 isn’t the only holiday gift that’s worth returning, however; read on to discover which popular products have recently been pulled from shelves. And for more items worth getting your money back for, If You Bought This Home Product From Amazon, Return It Now.

1 | allen + roth infrared fireplaces

feet in woollen socks by the christmas fireplaceShutterstock

Thinking of cozying up in front of your electric fireplace to stay warm as the temperature dips? You might want to think again. On Dec. 9, the Consumer Product Safety Commission (CPSC) announced that 48,000 allen + roth 62-inch wide 5,120-BTU infrared quartz fireplaces were being recalled over the risk of the fireplace—ironically enough—catching fire. As of the recall date, the manufacturer had received 28 reports of the fireplaces overheating, emitting smoke, or setting ablaze, as well as multiple reports of smoke damage and one user reporting smoke inhalation. And for more household staples to ditch, If You Have This Bread at Home, Get Rid of It Now.

2 | Crock-Pot 6-Quart Express Crock Multi-Cookers

crock pot silver slow cookerShutterstock

Only a few days before Thanksgiving, Crock-Pot issued a recall on 942,760 Crock-Pot 6-Quart Express Crock Multi-Cookers sold in the U.S. and Canada because of a faulty lid on the appliance. As of the recall date, there had been 119 reports of the multi-purpose cooker’s lid detaching and 99 reports of users suffering burns. And if you want to protect yourself, If You Bought This From Walmart, Get Rid of It Right Now.

3 | Towsley phone chargers

Charging smartphone with wireless chargeriStock

Your phone charger may do a lot more than just juice up your battery—it could put your safety at risk, too. In late November, Towsley issued a recall on its 3-in-1 Qi wireless chargers, power banks, and travel wall chargers, with 1,500 products affected in total. At the time of the recall, the company had received four reports of the devices overheating, with two fires and $6,000 worth of property damage associated with use of the devices, but no reported injuries. And for more recall news delivered straight to your inbox, sign up for our daily newsletter.

4 | Ring doorbells

ring doorbell mounted outside homeBrandonKleinVideo/Shutterstock

If you’ve got a Ring doorbell at home, you might want to double check it for safety. In early November, the video doorbell company recalled 358,700 of its second generation Ring doorbells sold in the U.S. and Canada after receiving 23 reports of improperly-installed doorbells catching fire, resulting in property damage and eight reports of users suffering burns.

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